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TrustEdge AI

Privacy Policy

How TrustEdge.ai collects, uses, and protects your information

Last updated: March 19, 2026

Introduction

TrustEdge.ai ("TrustEdge," "we," "our," or "us"), a division of Jacobian Engineering Company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trustedge.ai or engage with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Submit a consultation request or contact form
  • Register for a webinar, event, or training program
  • Download a whitepaper, guide, or other resource
  • Join our mailing list for industry insights
  • Communicate with us via email or phone

This may include your name, email address, phone number, company name, job title, and industry.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or search terms

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests and inquiries
  • Provide, maintain, and improve our services
  • Send relevant communications about our services and events
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties who assist in website hosting, analytics, and email delivery, bound by confidentiality agreements
  • Jacobian Engineering Company: Our parent organization, for business operations purposes
  • Legal requirements: When required by law, regulation, or legal process

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request portability of your information
  • Opt out of marketing communications at any time

Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, providing additional notice.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

TrustEdge.ai — A Jacobian Engineering Company

Email: [email protected]

Phone: (415) 644-8208

Learn more about our security architecture, view our certifications and credentials, or read our terms of service.

Questions About Your Data?

We take privacy seriously. Reach out anytime with questions about how we handle your information.